Client reviews
In the Words of Our Clients
The views of clients are an important part of the firm’s reputation. Read genuine customer experiences of Oriental Rug Services Ltd on Google, including accounts of specialist cleaning, considered restoration and personal expertise.
The excerpts below are attributed to their reviewers. The rating and review count are a dated snapshot, with a direct link to the source listing.
Independent customer experiences
In the words of our clients
Posted on Google![]()
Cosima Barzini18 October 2026
Great carpet cleaner also came all the way to SW London for pick up and drop off, great quality.Posted on Google![]()
lia cramer25 September 2026
Our hand knotted Tibetan rug just came back looking like new. All the colours glowing and smelling clean. Very polite, quick and helpful service.Posted on Google![]()
JM23 September 2026
Behnam provides an exceptional service and he is very knowledgable and a lovely person! We had a stain on our rug that needed immediate attention and the rug required cleaning as well. We received excellent care and customer service and rug looks amazing now and stain free! The whole process was clear, informative and convenient with the estimate, rug pick up, stain removal and cleaning service as well as rug delivery all included. I highly recommend this service and it is honest, trustworthy and of great quality!Posted on Google![]()
Georgiana Stokes Russell8 September 2026
Absolutely ⭐️⭐️⭐️⭐️⭐️ Benham knows his stuff. Our rug was personally picked up and returned immaculate withn a week! He gave us a bit of history/info on the origins of the rug too. 10/10 highly recommendPosted on Google![]()
lida65017 July 2026
I cannot recommend Oriental Rug Services highly enough. From start to finish, the service was outstanding. They arrived on time, were reliable, professional, polite, and their prices were very reasonable. I had two Persian rugs cleaned after I accidentally used the wrong cleaning product, which left them with large, stubborn stains. I honestly thought the damage was permanent, but they worked absolute miracles. The rugs came back looking beautiful, completely clean, and stain free. As an added bonus, when they delivered my rugs, they kindly repaired another rug for me in my home at no extra charge. That level of customer care and generosity is rare these days. If you're looking for a trustworthy company to clean or repair your rugs, I wouldn't hesitate to recommend Oriental Rug Services. Five stars all the way!Posted on Google![]()
MC11 May 2026
I would recommend Oriental Rug Services without any hesitation. Not only were they the most reasonable quote I got for cleaning the awful stains on my expensive coir rug, they were extremely successful and efficient, delivering my rug back to me quickly in superb condition after careful washing. The owner Behnam could not have been more helpful and kind, taking me through the whole process and offering excellent advice. A gem of rare price!Posted on Google![]()
Bob Bailey28 January 2026
Behnam is a gentleman. He is also knowledgeable, supportive, kind and true to his word. My rug was filthy after worrying for years if the wool and silk viscose abstract design could ever be cleaned but the reviews of his company persuaded me to contact him. My trust has been rewarded with a spotless rug - I’m truly impressed of the work, the explanation of process he uses and the cost too. I certainly will be using his services again (I don’t need to procrastinate now); I can’t wait to get the rug dirty again! 😉Posted on Google![]()
Joe14 January 2026
Behnam is a real pro, very trustworthy and genuine guy. 100% recommend.Posted on Google![]()
Edward K6 January 2026
OUTSTANDING service; choose this company without hesitation- Behnam is the owner of the business and was amazing throughout the whole process; his communication throughout was excellent, keeping me updated as he progressed - He came to my house for the initial quote and instantly recognised the origin of my rug as well as the issues with it. He gave me a quote that was extremely well priced for a complex job that involved repairs done by hand and a thorough deep clean. I was moving abroad at the time and he worked extremely fast to accomodate my tight schedule. He then brought it back home once the job was done, showed me the work and helped me wrap the rug in preparation for storage; all of this for free. This rug is a family heirloom and very dear to me; I am so pleased I entrusted its care to someone like Behnam, who clearly loves his work - Choose his services for all your rug/carpet needs, you won't regret it; a personalised, tailored, very competitively priced serviced by a knowledgable, extremely experienced and competent man. Thanks for everything Behnam! you've been awesomePosted on Google![]()
Ella King4 November 2025
Behnam has now cleaned and repaired two of my beautiful oriental rugs, one of which is over 150 years old — and he’s done an absolutely amazing job on both. He’s a true artisan, with profound knowledge of rugs and a clear pride in his craft. I’m so grateful to have found Behnam; he’s not only a trusted expert but has become a trusted friend. I would gladly recommend him to anyone looking for exceptional rug care and restoration
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