Heirloom rug care in Richmond, Kew and Barnes
An heirloom can remain part of everyday life
Preservation does not necessarily mean putting a piece away. Its condition, placement and pattern of use should inform the decision. Discuss the areas that receive most wear and any recent change in colour, texture or stability.
H. Behnam personally undertakes agreed home assessments and can explain the construction and likely weaving traditions of the piece. Family memories help describe its history, while a firm conclusion about origin or age needs supporting evidence.
Make care decisions before moving or storing a piece
If a move or period of storage is planned, ask about condition and suitable handling first. Old folds, weakened edges or an unstable foundation can affect what is sensible. Tell us about any fixed moving date so arrangements can be discussed without assuming a turnaround time.
Our assessment process brings together treatment needs and practical arrangements. Specialist cleaning and restoration are considered individually. With 37 years of expertise and three generations of family knowledge, ORS places appropriate preservation ahead of unnecessary intervention.
Keep a useful record
Retain earlier receipts, treatment notes and dated photographs with the family records. If an insurer needs an updated replacement opinion, discuss a separate valuation rather than relying on a remembered purchase figure. These records provide context without automatically establishing provenance.
Before an assessment
Should a rug be treated before it goes into storage?
Ask for advice on its condition and the intended storage arrangements. Cleaning, repair and handling should be considered for the individual piece rather than treated as a fixed checklist.
Is every Richmond address within the service area?
Coverage is based on a ten-mile straight-line radius from NW6 6PP, not the whole borough boundary. Provide your full postcode so arrangements can be confirmed.
Discuss your piece
Use our assessment enquiry form to share your contact details and full address. A description and photographs are optional. You can also email support@orientalrugservices.com. We confirm the arrangements before a visit.